Refund policy

Return & Exchange Policy

We want you to love your Curated by D pieces!

If you’re not completely satisfied, we’re happy to accept returns or exchanges under the following conditions:

1. Eligibility

• Items must be unused, unwashed, and in their original condition with tags intact.

• Returns or exchanges must be requested within 14 days of delivery.

2. Non-Returnable Items

• Personalized or custom pieces

• Sale or final clearance items

3. How to Return or Exchange

• Contact us at info@curatedbyd.shop with your order number and reason for return/exchange.

• We’ll guide you through the process and provide a shipping label if applicable.

4. Refunds

• Once your item is received and inspected, your refund will be processed to your original payment method within 5–7 business days.

• Shipping costs are non-refundable.

5. Exchanges

• If you’d like a different size, color, or item, we’ll process the exchange as soon as the returned item is received, subject to stock availability.